With a customer base that’s as diverse as it is impressive, we set the bar high when it comes to service and support. So, while our standard customer service provision is market-leading, we also go that extra mile to give our clients totally tailored solutions, fit for their specific needs. Our clients are unique, and so is the service we offer them.
Our best-in-class technology, design and service teams are driven by an agile and responsive infrastructure: 13 Taqeef showrooms, 300 dealer partners, 13 service centres, and 16 warehouses. It’s with such size and scope that we’re able to offer international service standards on a local basis. Plus, our specialist divisions ensure that added-value comes as standard at Taqeef.
Our consultants use the latest industry knowledge and insights to find simple and seamless solutions to even the most complex technical briefs. We’re restless in our drive to develop smarter ways of using emerging technologies to our clients’ advantage.
We’re using technology to transform the customer service and operational efficiencies at our business. This includes smart-stocking our 42,000 square metre inventory and warehousing facility. Here we hold a minimum of 100,000 Air Conditioning units
We undertake a variety of installation work, partnering with project teams, main contractors or directly with clients to discover, define and implement customised cooling solutions. From the supply of simple unit fittings, to the intricacies.
We’ve elevated HVAC after sales in the region to new levels, arming our teams with intelligent tools to provide a service that’s unrivalled. We’ve revolutionised our reporting and repair procedures by making them digital and interactive. teams use real-time.
Taqeef has partnered with the world’s leaders in Air Conditioning technology to give our customers the best user experience and the best technical know-how. Our in-house engineers are supported by over 30 locally based industry specialists.
At Taqeef, we’re committed to driving the environmental agenda in the region through innovation and investment. We’re leading the industry with our new environmental programmes and partnerships which develop greener, cleaner cooling solutions.